Off-shoring / Best-shoring Strategic Planning

Deciding whether to off-shore some of your services is often fraught with challenges pertaining to security & privacy.  Which aspects of Security and Compliance can be or should be sent off-shore?  Even for non-security-related IT and business services and operations, are there security issues that need to be considered and how can I be sure that they are addressed?  Are there any regulatory or other concerns that need to be addressed?  Can part of the service be sent off-shore?  How is this impacted if the Off0shore location is one of your own Companies?  These are just some of the many questions and dilemmas that arise when building an off-shore / best-shore strategy.

Through our deep experience is various industry verticals, in international security & privacy and in global IT and Business Process Outsourcing, we can provide you with invaluable direction in defining and managing the execution of a successful Off-shoring strategy.

Pre-Outsourcing Due-diligence

Why is it that most companies have significant challenges in Out-sourcing relationships?  Even with the best of intentions, the best teams engaged and full senior leadership support from both the company and its Outsourcing providers and partners, it seems that sometimes, things seem to be much harder to move forward than imagined.  This is especially true in the area of Security, Privacy & Compliance.

Experience has taught us that much of the later success depends on the due-diligence process.  Whilst it is true that vendors and clients alike go through a "due diligence" process, there are just some things that can't be well clarified and understood with a multi-page templatised questionnaire and stock responses.

With the wealth of experience on our team, we can help you be sure that your due-dilligence process contributes to the ultimate success of the initiative - whether you are a client looking for an outsourcing partner, or if you are an outsourcing service provider seeking to provide exceptional service to your prospective client.

Post-Outsourcing Governance

Having embarked on an outsourcing strategy, there are still numerous challenges that remain in order for the strategy to be successful.  How much of the organisation should you retain -v- outsource?  What should you expect from the structure of your service provider's organisation?  What should your structure look like?  What are some of the fundamental elements that you cannot or should not hand over the wall?  How will you manage the governance of the services to benefit your business?  How will you govern this in a multi-vendor environment wherein your service providers are competitors of each other - having them cooperate to your benefit? 

Not only do we provide you with models that are specific to your specific environment to address these issues, but we can also provid eyou with independent giverance services in the multi-vendor scebario.  Again, helping you to ensure success of both your organisation and of your service provider(s), thus ultimately benefiting your clients and shareholders.